Quick Start
Use this flow to launch your first TIA agent.
Agent playground
Configure and test the real visitor experience
Choose the Playground and configuration tab
Open the agent’s Playground, then use Overview, Display, Voice, and Actions to configure the experience.
Test the visitor experience
Use the live widget preview to check the same conversation experience your visitors will receive.
- Sign in and select an organization.
- Open Agents.
- Create an agent with a name, prompt, welcome message, and public slug.
- Add knowledge sources such as website URLs, sitemap URLs, text, Q&A, or files.
- Test the agent from its chat panel.
- Configure allowed origins and copy the embed snippet.
- Enable handoff or voice only when your team is ready to support those channels.