Any website. Your content. Real actions.
TIA, the TDC Intelligent Assistant, grounds an agent in the material you publish and lets it call the systems you already run. A storefront is the deepest integration, not the boundary. If your visitors ask questions your documents answer, this works.
TIA Concierge
Online · grounded in your documentation
Six things it does, whatever you run
These layers do not care what your business is. They care what you have written down, what you let the agent call, and where the results need to end up.
It learns what you publish
Crawl a sitemap, upload PDFs and documents, or write Q&A pairs for the answers that must be exact. Retrieval is anchored to those sources, so the agent talks about your material rather than improvising.
It calls what you expose
Register any HTTP endpoint as a tool with typed inputs and encrypted credentials. The agent finishes the task inside the conversation. What it can reach is exactly what you configure, and nothing else.
It knows when to stop
When a request needs judgement or verified access, your team joins the same live thread with the transcript and tool results already loaded. When it can wait instead, the agent files a ticket with the conversation attached and your team works it later.
It follows your process
Procedures define the order for high-stakes work, and each step declares which tools it may use. The runtime hands the model only those, so a step cannot be skipped — the tool is simply absent until its turn.
It answers out loud
Turn voice on and the same agent speaks, with the same knowledge, the same tools, and the same handoff path. Captions appear for anyone who needs them.
It reports back
Leads, form submissions, and ticket changes leave as signed webhooks the moment they happen — into Zapier, Make, n8n, or your own endpoint. Nothing important stays trapped in a chat log.
Enforced, not merely instructed
A prompt that says “verify before refunding” is a request. Here, each step of a procedure declares the tools it may use, and the runtime filters the toolset down to that list before the model is called. On the step below, the refund tool does not exist — so skipping ahead is not a failure mode that can occur.
Try it yourselfOn step 3, issue_refund is not in the toolset the model receives. Skipping ahead is impossible, not discouraged.
Where it fits
Same platform underneath. What changes is the material you feed it and the tools you register.
Access you can scope
Handing an agent your content and your APIs is a trust decision. Public agents answer only on the domains you name. Tool credentials are stored encrypted and injected server-side, so the browser and the model never see them. Outbound calls run through SSRF protection and schema validation. Admin access is keyed per organization with owner, admin, and member roles.
See the full control surfaceQuestions worth asking before you commit
Still unsure? Talk to us or browse the documentation.
Point it at your content and see
Add a source, register a tool, and put an agent on your site. The free plan needs no card and no sales call.
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