A concierge that speaks Shopify
Connect your store with OAuth, enable the theme app embed, and your agent has live products, carts, and orders from the first conversation. No data pipeline, no CSV export.
Install without touching code
Connect via OAuth and switch on the theme app embed. The widget appears on your storefront with your agent already attached.
Live store data, not a copy
Products, variants, inventory, and order status are fetched from Shopify at conversation time.
Billing where you expect it
Usage from Shopify-installed stores is reported through your Shopify account and lands on your regular invoice.
“Where is my order?”, answered and actioned
The agent looks the order up in Shopify, explains where it is, and then uses a custom tool to offer a practical alternative when the carrier already has the parcel.
- Live fulfilment and tracking lookups
- Custom tools for anything Shopify does not cover
- Escalation to your team when a refund or exception is needed
- Works alongside your existing apps and theme
TIA Concierge
Online · connected to your store
What switches on when you connect
Product search & detail
Intent-based catalog search with full variant, price, and availability data.
Recommendations
Related and complementary products surfaced inside the conversation.
Cart & checkout
Add items and hand the shopper a ready checkout link without a page change.
Order status
Post-purchase questions answered with live fulfilment and tracking data.
The questions teams ask us first
Still unsure? Talk to us or browse the documentation.
Add a concierge to your Shopify store
Connect the store, enable the embed, and start answering shoppers today.
Free plan available · One script tag to install