Turn product questions into checkouts
Every shopper who asks “does this fit”, “is it in stock”, or “will it arrive by Friday” is telling you they are close to buying. TIA answers instantly, with the right product in front of them.
Guided discovery, not a search box
Shoppers describe what they want in their own words. TIA queries your live catalog and comes back with a specific product, variant, and price.
Fewer abandoned carts
Shipping cut-offs, return windows, material questions. The objections that kill a checkout get answered in the moment they appear.
Post-purchase without a ticket
“Where is my order?” resolves itself with a live lookup, so your inbox stays clear for the conversations that need a person.
From a vague question to a product in the cart
This is a real conversation shape: an ambiguous request, a catalog lookup, a specific recommendation, and a shipping objection handled before it becomes a reason not to buy.
- Understands intent, not just keywords
- Checks live stock before it promises anything
- Adds to cart without leaving the conversation
- Answers the delivery question that decides the order
TIA Concierge
Online · replies instantly
What it does on a storefront
Live catalog awareness
Product search, variants, stock, and pricing pulled at conversation time, never a stale nightly export.
On-brand answers
Tone, personality, and widget styling that match your storefront instead of a generic assistant voice.
Always-on coverage
Peak traffic at midnight is still answered, in the same quality as your best rep at 10am.
Escalation that keeps the sale
High-value or unusual requests hand off to a human with the whole conversation attached.
The questions teams ask us first
Still unsure? Talk to us or browse the documentation.
Put a concierge on every product page
Free to start, one script tag to install, and live on your storefront this afternoon.
Free plan available · One script tag to install