Answer the policy questions. Take the booking.
Clinics, agencies, and firms answer the same questions about hours, policies, and availability every day. TIA answers them from the documents you publish, and can hold an appointment through your own booking system.
The front desk stops repeating itself
Hours, intake policy, pricing, and what to bring get answered without interrupting anyone.
It can hold the appointment
Register your scheduling endpoint as a tool and the agent completes the booking instead of describing how to book.
A person for the sensitive ones
Anything needing judgement goes to your team with the whole conversation attached.
From a policy question to a held appointment
The agent answers from the practice policy, then calls the booking tool and holds the slot in the same conversation.
- Policy answers come from documents you published
- The booking tool is your endpoint, called with typed inputs
- Anything sensitive goes to a person with full context
TIA Concierge
Online · answers from your published policies
What it does on a practice site
Grounded in your published policies
Crawl the site, upload the policy documents, and add Q&A pairs where the wording is not negotiable.
Books through your system
HTTP tools with typed inputs and encrypted credentials call the scheduler you already use.
Answers out loud
Voice conversations for callers who would rather talk than type, on the same knowledge and the same handoff.
Scoped and controlled
Origin allow-lists, encrypted secrets, and guarded outbound calls keep the agent inside what you approved.
The questions teams ask us first
Still unsure? Talk to us or browse the documentation.
Give your practice a front desk that never sleeps
Answer the routine questions from your own policies, and hand the rest to your team.
Free plan available · One script tag to install